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Stronger U Tech Support

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Current App Versions
iOS: v2022.43.4

Android: v2022.43.5

Web: v2022.43.3

Please verify that you have the latest version of the app from your phone's App Store.

Stronger U App Status Page

Please visit the Stronger U App Status page to view current known issues that are affecting multiple users.

FAQ

Server Error On Login

This is typically related to a password issue. Please try manually typing both your username and password. If that doesn't work, please try resetting your password via https://shop.strongeru.com/my-account/lost-password/

Error Finding Log

This indicates that you've lost connection to our app server, or that you have a low connection strength. You can try clicking the top right corner of the app (initials/profile pic) to open the menu, and then clicking Log Out. After that, please log back in. If the issue is not resolved, please email rather than submit a ticket as the ticket may not go through if you are experiencing connection issues.

 

Still Need Help?

Please fill out this form and include as many details as possible. You can also contact the tech team by emailing techsupport@strongeru.com
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